Do you have agendas adapted to different school levels and the general public?
Our teacher planners are specifically designed for high school teachers. However, they can also be suitable for primary school teachers.
- New collection : teacher planner (5-6 periods), general dated planner (principal/secretary/general public), learning support teacher planner, student planner (high school/CEGEP/university) and perpetual planner (undated).
- Compare our planners here: Planners
How do pre-orders work?
- Pre-orders for planners and select stationery items are available for a limited time (typically in February or March).
- By pre-ordering, you reserve your planner before it becomes available.
- Once the pre-order period has ended and production is complete, your order will be shipped as soon as we receive the items from our printer.
- The estimated wait time to receive your pre-order planner is 4 to 8 weeks.
- After the pre-order period, available models and quantities are limited.
- In-stock and pre-order items are shipped together.
- All pre-orders are guaranteed and will be fulfilled once production is complete.
Do you have a digital (PDF) version of your planners?
A digital teacher planner (in French) designed for use on tablets, with interactive features, is available for the 2026–2027 school year.
However, we do not offer PDF versions of our paper planners for printing at home or through a print shop. Our paper planners are thoughtfully designed to be professionally printed, allowing us to offer superior print quality, premium paper, and a professionally finished product.
Where can I find shipping information?
Please consult our full shipping policy here: Shipping Policy
Do you offer group discounts on planners?
Yes, group discounts are available for planner orders placed in larger quantities. You can find all the details on the product page.
Would you like to share Créations KingA+ products with your community or on social media? Our Créations KingA+ Ambassador Program also offers perks for those interested in collaborating with us. Learn more here: AMBASSADOR INFO
Where is my invoice?
A link to download your invoice is included in the confirmation email you received at the time of your purchase. Please check your inbox and spam folder if necessary.
Please note that our tax numbers are included on the invoice, as required by some service centers/school boards for reimbursement.
Can I purchase your products in person?
All our sales are conducted online, but you can pick up your order in Terrebonne. To reduce or avoid delivery fees, you can group your order with friends or colleagues.
We sometimes announce promotions on delivery and our presence at events, such as the Salon de l'apprentissage, in our emails and on our socials.
How do I pay for a personal, school, or group order?
Here are your purchase options:
- Pay for your order with your personal credit card and request reimbursement from your employer, if possible.
- For payment by purchase order (schools or service centres), please send us your purchase order/shopping list to info@creationskingaplus.com.
- If you need two separate invoices (personal and school) for items in the same order, please contact us before placing your order.
List of service centers where Créations KingA+ is an official supplier
- Centre de services scolaire de Laval
- Centre de services scolaire des Samares
KingA+ Creations is not yet an official provider of your CSS?
Simply ask your secretary to email us the form, and we will be happy to begin the process.
Can I modify, exchange or return my order?
- No returns or refunds are accepted. We invite you to read the product descriptions carefully before making your choice.
- We accept modifications (additions or exchanges) only before order processing (for items in stock and ready to ship).
- Pre-orders (e.g. planners) and items made to order (e.g. stamps) in our workshop cannot be cancelled. However, a change or exchange of model is possible as long as the items have not yet been sent to print (planners or stationery) or prepared in our workshop (stamps).
I haven't received my order. What should I do?
If your package is marked as delivered but you haven't received it, first check with your neighbours or around your home. If you still can't find it, or if you haven't received your package within 10 days of it being shipped, please contact us.
Please note that we are not responsible for stolen packages. We are also not responsible for packages returned due to an incorrect delivery address provided during the ordering process.
I received a different product than the one I ordered, what should I do?
We always do our best to prepare each order carefully. However, it is possible that the wrong item is sent. In this case, please contact us as soon as possible and we will find a solution to correct the problem.
What should I do if I received a damaged or defective product?
If you receive a defective item or your package arrives damaged, contact us within 48 hours of receiving it. Please send clear photos showing the problem. We will be happy to discuss your options and find a suitable solution.
If no clear photo is provided, compensation may be refused.
Claims made after this deadline may not be eligible for compensation.
Didn't find the answer?
You can contact us by email at info@creationskingalus.com or by using the contact form . We are here to help you with any questions or concerns.
