Do you have agendas adapted to different school levels and the general public?
Our teacher planners are specifically designed for high school teachers. However, they can also be suitable for primary school teachers.
- New collection : teacher planner (5-6 periods), general dated planner (principal/secretary/general public), learning support teacher planner, student planner (high school/CEGEP/university) and perpetual planner (undated).
- Compare our planners here: Planners
What is a pre-order?
- Pre-ordering allows you to reserve a product that will soon be available or made to order in our workshop. This helps us produce only what is needed, reduce waste, and promote responsible production.
- All pre-orders are guaranteed and will be honoured once production is complete.
- Items in stock and pre-order items are shipped together.
- If a product is not marked as pre-order, it is ready to be shipped.
How do pre-orders work?
- Early-bird pre-sale: First, we launch a limited early-bird pre-sale, which allows us to start production of the planners and/or other stationery items. At this time, we offer the most customization options possible depending on the models (covers, with or without note-taking sections, etc.). This is the time to reserve your planner and/or product in pre-sale, as some models may be limited later. Certain benefits may also apply (exclusive gifts, shipping promotions, etc.).
- Pre-order: After the pre-sale, planners and stationery items remain available for pre-order until we receive them from our printer. Available options may be limited.
- In-stock availability: Planners and stationery items will be in stock once we have received all printed copies from our printer (all pre-ordered items, plus a slight surplus with limited quantity options).
Do you accept special orders?
All your suggestions are welcome until the end of November each year. We will be happy to incorporate them, as far as possible, into the next edition. Once the new edition is finalised, we cannot modify the content or structure of individual diaries (pages, sections, etc.). We can sometimes create a custom product for larger orders, but this depends on the complexity of the item and the order volume. We therefore cannot guarantee that all requests can be fulfilled.
Do you have a digital (PDF) version of your planners?
At the moment, we do not offer a printable PDF version. Our planners are designed exclusively in printed format to guarantee high-quality printing and paper.
What are your shipping fees?
- Quebec: Small package (0–0.9 kg) – $11; all other packages – $13
- Ontario: Small package (0–0.9 kg) – $11; all other packages – $14
- New Brunswick & Newfoundland: $18
- Rest of Canada: $21
Free delivery on orders over $200 before taxes and discounts, only in Quebec and Ontario.
See our full shipping policy here: Shipping Policy
What are your processing and delivery times?
Processing times :
- Items in stock: usually processed in 1 to 2 business days (maximum 5 days).
- Pre-orders: delivery time of 2 to 8 weeks.
- Items created and assembled in our workshop: 3 to 14 working days.
These timeframes also apply to in-person collection.
Delivery times :
- Quebec: 2 to 3 business days
- Other provinces: 3 to 7 days
See our full delivery policy here: Shipping Policy
Do you offer bulk orders?
If you are a retailer or educational institution requiring a large volume of planners, please contact us.
KingA+ Creations Ambassador Program
If you are interested in collaborating with us and introducing our products to your friends and family as well as on your social networks, join our Créations KingA+ Ambassador Program. All the details can be found here: AMBASSADOR INFO
Where is my invoice?
A link to download your invoice is included in the confirmation email you received at the time of your purchase. Please check your inbox and spam folder if necessary.
Please note that our tax numbers are included on the invoice, as required by some service centers/school boards for reimbursement.
Can I purchase your products in person?
All our sales are conducted online , but you can pick up your order in Terrebonne. To reduce or avoid delivery fees, you can also group your order with friends or colleagues.
We sometimes announce promotions on delivery and our presence at events, such as the Apprenticeship Fair, in our emails and on our social media pages.
How do I pay for a personal, school, or group order?
Here are your purchase options:
- Pay for your order with your personal credit card and request reimbursement from your employer, if possible.
- Use direct deposit (Interac e-Transfer) by selecting the " Direct Deposit " alternative payment method at checkout. You will receive further instructions after you have completed your order. Funds will be deposited automatically; no password is required.
- For payment by purchase order (schools or service centers), please contact us.
List of service centers where Créations KingA+ is an official supplier
- Centre de services scolaire de Laval
- Centre de services scolaire des Samares
KingA+ Creations is not yet an official provider of your CSS?
Simply ask your secretary to email us the form, and we will be happy to begin the process.
Can I modify, exchange or return my order?
- No returns or refunds are accepted. We invite you to read the product descriptions carefully before making your choice.
- We accept modifications (additions or exchanges) only before order processing (for items in stock and ready to ship).
- Pre-orders (e.g., agendas) and items prepared on demand (e.g., stamps) in our workshop cannot be modified or cancelled.
I haven't received my order. What should I do?
If your package is marked as delivered but you haven't received it, first check with your neighbours or around your home. If you still can't find it, or if you haven't received your package within 10 days of it being shipped, please contact us.
Please note that we are not responsible for stolen packages. We are also not responsible for packages returned due to an incorrect delivery address provided during the ordering process.
I received a different product than the one I ordered, what should I do?
We always do our best to prepare each order carefully. However, it is possible that the wrong item is sent. In this case, please contact us as soon as possible and we will find a solution to correct the problem.
What should I do if I received a damaged or defective product?
If you receive a defective item or your package arrives damaged, contact us within 48 hours of receiving it. Please send clear photos showing the problem. We will be happy to discuss your options and find a suitable solution.
If no clear photo is provided, compensation may be refused.
Claims made after this deadline may not be eligible for compensation.
Didn't find the answer?
You can contact us by email at info@creationskingalus.com or by using the contact form . We are here to help you with any questions or concerns.