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Terms of Use and Privacy

 

Terms of Use:

Welcome to our website! These terms of use ("Terms") govern your use of our e-commerce website ("Website") operated by Créations KingA+ ("we," "us," or "our"). By accessing or using our Website, you agree to be bound by these Terms. Please read them carefully before using the Website.

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  1. Intellectual Property: All content on the Website, including but not limited to text, graphics, images, logos, and product descriptions, both digital and physical products, is the property of Créations KingA+ and protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

  2. User Account: In order to make a purchase on our Website, you may need to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information during the registration process. We reserve the right to terminate or suspend your account at any time if we believe you have violated these Terms.

  3. Product Listings and Orders: We strive to provide accurate and up-to-date information about our products on our Website, including prices, descriptions, and availability. However, errors may occur, and we reserve the right to correct any errors or omissions. By placing an order, you agree to provide accurate and complete information for billing and shipping purposes. We reserve the right to cancel or refuse any order at our discretion.

  4. Payments and Security: We use the secure payment gateways of Wix, our website host, to process online transactions. By providing your payment information, you warrant that you are authorized to use the payment method and authorize us to charge the provided amount. We take reasonable measures to protect your personal information, but we cannot guarantee the security of data transmitted over the internet.

  5. Shipping and Returns: We strive to process and ship orders in a timely manner. Shipping times and costs may vary depending on your location and the chosen shipping method. Please refer to our Shipping and Returns Policy for detailed information. Our products are custom orders; therefore, returns and exchanges are not accepted. All sales are final. 

  6. Limitation of Liability: To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website or any products purchased through our website. This includes, but is not limited to, loss of products, personal data, and business opportunities or damaged products during delivery.

  7. Governing Law and Jurisdiction: Please note that we communicate and conduct our transations (invoice, order confirmation, receipts, promotional emails) in French or both in French and English (depending on our customers' residence) in accordance with the laws of the Province of Québec. We shall not be held responsible if our shipping partners send out tracking information in another language than French. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in the Province of Québec, Canada. 

  8. Inclusion and Respect for Diversity: The French version of our website uses the masculine gender to make our content easier to read. 

  9. Modifications: We reserve the right to modify these Terms at any time without prior notice. Changes will be effective upon posting on the Website. Your continued use of the Website after the modifications will constitute your acceptance of the revised Terms.

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Privacy Policy:

We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website.

  1. Information Collection: We collect personal information, such as your name, email address, shipping address, and payment details when you place an order on our website. We also collect non-personal information, such as your IP address, browser type, and referring website, to improve our services.

  2. Information Use: We use the collected information to process your orders, communicate with you about your orders, and provide customer support. We may also use your information to send you promotional materials, updates, and newsletters, but you can opt-out of receiving such communications.

  3. Information Sharing: We may share your personal information with third-party service providers, such as shipping companies and payment processors, to fulfill your orders. We do not sell, rent, or disclose your personal information to third parties for their marketing purposes unless required by law.

  4. Data Security: Please refer to Wix.com Security Features at https://www.wix.com/website-security. Please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  5. Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

  6. Third-Party Links: Our Website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

  7. Children's Privacy: Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. 

  8. Changes to the Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the revised Privacy Policy on our Website. Your continued use of the Website after the changes will signify your acceptance of the revised Privacy Policy.

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If you have any questions or concerns about these Terms of Use or Privacy Policy, please contact us at info@creationskingaplus.com.

 

For even more information, please also refer to Wix.com Privacy Policy here: https://www.wix.com/about/privacy.

 

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